• No smoking, eating or drinking.
• No use of electrical devices including cell phones, flashlights or laser pointers.
• No photography or videotaping.
• No illuminated objects.
• No running, pushing or shoving.
• No touching of props or performers.
• No sharp objects, weapons or firearms.
You will not be admitted if you appear intoxicated or under the influence of drugs.
If you violate any of these rules you may be asked to leave the park without a refund.
The attractions of Jekyll & Hyde Haunted Asylum are intense theatrical experiences. You will experience loud noises, bright lights, dark spaces, strobe lights and fog machines as well as damp or wet conditions and a physically demanding environment with possible uneven terrain.
You should not enter if you are pregnant, have problems with claustrophobia, have heart, back or neck conditions, are prone to seizures, have respiratory problems or any other physical or mental limitation that will impair your ability to experience these attractions.
Visitors to Jekyll & Hyde Haunted Asylum understand that there is an inherent risk in entering the haunted attractions. In consideration and acceptance of admission to Jekyll & Hyde Haunted Asylum visitors agree to release the operator, its parent company, affiliates, officers, directors, employees and land owner from any liability for harm, injury, death or expense that may arise directly or indirectly from visiting Jekyll & Hyde Haunted Asylum.
ENTER AT YOUR OWN RISK
NO REFUNDS WILL BE GIVEN UNDER ANY CIRCUMSTANCES
BY VISITING THE PROPERTY, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19
We have taken enhanced health and safety measures – for you, our other guests, and our associates. You must follow all posted instructions while visiting the property. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable. If you are exhibiting any COVID-19-related symptoms, you should not enter or remain on the property.
Help keep each other healthy.
You agree to comply with all Park rules, heed all signs and warnings, and follow all Park instructions.
Group leaders are responsible for supervision of their group members and must be familiar with Park rules and ride-height requirements.
Parents/Guardians are responsible at all times for supervision of minors.
Proper attire required.
No refunds, rain checks or exchanges whatsoever, including for loss or theft.
Not for resale. Valid for admission to Park shown on front of ticket per noted specifications.
Days/hours of Park and ride operation subject to change without notice. Park makes no representations or guarantees about possible wait-times for attractions.
Admission to certain rides, shows, attractions and special events may require an additional charge or be subject to height / age or other safety restrictions at Park is discretion.
Park may deny admission or expel bearer without refund for any of the following: Illegal, disorderly, inappropriate or offensive conduct, clothing, markings or language; being drunk or drug-influenced; possession of a firearm, hazardous material, or other weapon-like device; fraudulent use, alteration or reproduction of ticket or obtaining ticket from unauthorized source; violating Park rules (verbal, posted, printed) or attendant instructions; anything the Park in its sole discretion deems a threat to the welfare, safety or enjoyment of Park, its guests or staff.
Bearer grants an unrestricted, perpetual license to Park to use the bearer’s name, photograph, voice or likeness in any promotional materials, in any media, without notice, payment or consideration, and without regard to alterations.
BEARER FULLY AND FOREVER RELEASES PARK (including all affiliates, employees, officers and directors) FROM ANY AND ALL CLAIMS, CAUSES OF ACTION AND LIABILITIES, OF ANY KIND OR NATURE WHATSOEVER, INCLUDING PERSONAL INJURIES OR PROPERTY THEFT, IN RELATION TO THE PARK. BEARER ACKNOWLEDGES CERTAIN INEVITABLE HAZARDS ASSOCIATION WITH PARK’S OPERATIONS AND ASSUMES THE RISK OF ALL PARK ACTIVITIES.
We respect your right to privacy and understand your desire to safeguard your personal information. As part of this Online ticketing process, we collect information about you, such as your name, address, and credit card information. Only the information that you provide is collected, no other. We may have links to other sites; please note that we do not control the privacy practices of other sites we may link to, and their policy may differ from ours.
While making your purchase, all your information is encrypted so that private information stays private.. Also, we use an encrypted connection to transmit your payment information to our credit card processors.
We do not use “permanent” cookies; only “session” cookies. Session cookies do not contain any personal information. They only exist while your web browser is open, and are used to maintain your connection to our web servers.
Your information is stored in a secured database on servers housed in a secured data center. Firewalls, virus protection, physical security and other security technologies are all in place to protect our databases and your information.
We take extra precautions with credit card information. We require CVV (Card Verification Value) numbers to be entered with credit card numbers to prevent fraud. We do not store all of the credit card information you provide, e.g. we do not store your CVV number. We encrypt credit card numbers; we never store credit card numbers in plain text. Also, we never display a complete credit card number on any of our reports or pages; not even for our own employees.
We do not solicit information from children.
Your Online ticket purchase requires users to register and/or input certain personal information. We limit the requested information to that information which is reasonably required to process the transaction and identify you apart from other customers.
We never provide credit card information to anyone other than our credit card processors, and then only for the purpose of collecting payment.
We use your email address to send you a confirmation of your purchase. That confirmation email does not include your complete credit card number.
If we have trouble processing an order, or you need assistance, we use private information such as your email address or phone number to contact you. We may also use this information to notify you of event cancellations or changes.
We never sell, swap, trade or rent private information to anyone, except as described above.